Privacy Policy
Last updated: September 5, 2023
Further to Heavy Delivery's terms of use (the “Terms”), this Privacy Policy sets out how we collect, store and use personal information and cookies. Unless otherwise indicated, any capitalized terms in this Privacy Policy have the same meaning attributed to them in our Terms.
By agreeing to our Terms, placing orders with us or by using our Website, you consent to the collection and use of personal information in accordance with this Privacy Policy, which may update from time to time.
If you believe that we have not adhered to this Privacy Policy or would like to request an amendment to personal information being held by us, please contact us by e-mail at hello@heavydelivery.com.
PART I: COLLECTION OF PERSONAL INFORMATION
The Personal Information of Other Individuals
To the extent you provide us with, or upload data that includes the personal information of another individual, you represent and warrant that you have that individual’s consent to provide us with their information to use in accordance with this Privacy Policy and our Terms. If you do not have their consent, you agree not to upload or provide us with any such personal information.
To place orders on our Website, we (or service providers we use to offer the Website) may collect the following personal information:
- Full name;
- Business name(s);
- Mailing address;
- Billing Address;
- Email address;
- Phone number;
- Payment information;
- Comments, feedback, reviews and other information you upload or provide on the Website;
- Internet Protocol “IP” address;
- Website statistics and analytics data regarding your use of the Website;
- Other types of raw data relating to how you interact with the Website, for example, your browser information and session duration; and
- Such other information you voluntarily provide on our Website or otherwise.
Payment Processing
We may also collect credit card and payment information from you via a third-party payment processor. As of the last date this Privacy Policy was updated, we use the following payment processors:
- PayPal and its subsidiaries or affiliates and
- Shopify Inc. and its affiliates, including Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc., Shopify (USA) Inc., and Shopify International Limited with their privacy policy available at https://www.shopify.com/legal/privacy.
Although we may display their forms on our Website, when you provide your payment details for an order you are providing them to the applicable payment processor. You acknowledge that our third-party payment processors may have their own agreements which apply to you. While we will not have access to your entire credit card number, we may be able to bill your credit card and may have access to certain card and payment details such as the name on your card, billing address and card expiration date. If you have questions regarding our payment processor, please contact us.